In today’s market, ease of use matters more than ever — especially when handling small premium accounts. You may be constantly balancing responsiveness, efficiency and workload while still trying to deliver great service. That is why we focus on providing ease of use through accessible quoting options, responsive underwriting support and tools designed to reduce friction throughout the process.

One of the most effective ways to simplify the submission process is through Retail Web quoting. By embedding Retail Web on your website, you can seamlessly route generated business directly to our underwriting team, giving your agents quick access to experienced professionals while freeing up your time to focus on larger or more complex opportunities.

Retail Web offers:

  • 35 products and more than 100 classes for monoline or package quotes
  • Unsolicited excess quotes on most general liability submissions
  • Unsolicited employment practices liability quotes on eligible classes

This helps create a better experience for both you and your agents. Rather than adding additional steps or delays, business can move quickly and efficiently with limited touches. One of the biggest advantages is that there are no declines. If we are unable to provide a quote, the account is simply returned to you for placement with alternative markets, helping preserve opportunities while streamlining the process.

To further support you, our Instant Quote Sales team works directly with brokers to help promote Instant Quote phone and web chat capabilities along with Retail Web submissions. Through customer visits, warm-transfer training, webinars and email campaigns, the team helps reinforce your service capabilities while making it easier to place business efficiently.

Ease of use matters when handling small business accounts. By routing submissions directly to experienced underwriters, you can benefit from a low-touch process that helps free up your time to focus on larger or more complex opportunities. To learn more about Retail Web and our Instant Quote Sales team, please reach out to Katie Taraborrelli, Vice President, Instant Quote Sales Team Leader, Wholesale.